Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party other than the carrier designated by you, takes possession of the goods.

To exercise your right of withdrawal, you must inform us:

Alnasro
Kevin Lier
Kappelenring 6
3032 Hinterkappelen
Switzerland
Email: alnasro.store@gmail.com

by a clear statement (e.g. email).

To meet the deadline, it is sufficient to send your withdrawal before the 14-day period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will refund all payments received from you (excluding shipping costs, if applicable) within 14 days.

We may withhold the refund until we have received the returned goods or proof of return.

You must return the goods within 14 days after notifying us.

Return costs are the responsibility of the customer.

You are only liable for any loss in value of the goods if this is due to handling beyond what is necessary to check the condition.