Policy

1. Controller

Alnasro
Email: alnasrostore.info@gmail.com

(Important: You should add your full legal address here for compliance.)


2. Personal Data We Collect

We collect and process personal data only as permitted by law.

This may include:

  • Name, address, email, phone number
  • Payment information (e.g. credit card, PayPal)
  • Order and transaction data
  • IP address and device information
  • Website usage data


3. Purpose of Processing

We use your data to:

  • Process orders and deliver products
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send marketing emails (only with consent)


4. Legal Basis (Art. 6 GDPR)

We process data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent


5. Data Sharing

We may share data with:

  • Payment providers (e.g. PayPal, Stripe)
  • Shipping providers (e.g. DHL, UPS)
  • E-commerce platforms (e.g. Shopify)


6. Cookies & Tracking

We use cookies on our website:

  • Essential cookies – required for functionality
  • Analytics cookies (e.g. Google Analytics)
  • Marketing cookies – for personalized ads

You can disable cookies in your browser at any time.


7. Newsletter & Marketing

If you subscribe:

  • You will receive promotional emails
  • You can unsubscribe anytime


8. Data Retention

We store personal data only as long as necessary:

  • Tax/legal data: up to 10 years
  • Contract data: as required
  • Marketing data: until withdrawal


9. Your Rights

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Restrict processing
  • Data portability
  • Object to processing

Contact: alnasrostore.info@gmail.com


10. Right to Complain

You can file a complaint with a data protection authority, such as:

  • Switzerland: Federal Data Protection and Information Commissioner
  • EU: your local authority


11. International Data Transfers

Your data may be processed outside your country (e.g. via Shopify).
We ensure appropriate safeguards (e.g. standard contractual clauses).


12. Security

We use technical and organizational measures (e.g. SSL encryption) to protect your data.


13. Changes

We may update this Privacy Policy at any time.